Overview
Have You Been Diagnosed with a Neurological Disease?
Neurological diseases affect the brain, spinal cord, and nerves, and their symptoms, such as fatigue, cognitive changes, tremors, seizures, or loss of motor function, can be difficult to predict and even harder to explain to an insurer. Conditions like multiple sclerosis, Parkinson's disease, epilepsy, and other progressive or episodic disorders can significantly limit your ability to work, even when symptoms fluctuate day to day. If you are living with a neurological disease, the disability claims process can raise questions about medical documentation, how insurers evaluate "invisible" symptoms, and what happens if your condition changes over time. You do not have to navigate these questions alone. Speaking with a lawyer early can help you understand your options and make sure your rights are protected while you manage your health.
Common Reasons Insurers Deny Neurological Disease Claims
Fluctuating or episodic symptoms: insurers may argue that "good days" documented in your file are inconsistent with an ongoing disability
A conflicting independent medical examination: an IME suggesting your condition is more stable or less limiting than your treating neurologist believes
Gaps in treatment: missed appointments or breaks in specialist care used to question the severity or progression of your condition
A change in your policy's definition of disability: a shift in criteria after a set period of time
Reliance on cognitive or subjective symptoms: insurers may treat fatigue, brain fog, or pain as harder to substantiate than a visible physical impairment
The Aaron Waxman Difference
How Can Aaron Waxman and Associates, P.C. Help?
If your insurer denied your STD or LTD claim for a neurological disease, Aaron Waxman and Associates, P.C. can help you understand your options and build a clearer, better-supported case. This may include reviewing denial letters, identifying evidence gaps, organizing a treatment timeline, and helping you present the functional impact of your condition, including how symptoms fluctuate, in a way that matches what insurers typically look for.
If you're looking for an Ontario disability lawyer to review a denied disability claim, our team can speak with you and explain potential next steps.
Why Clients choose Us
Fighting for Your Rights with Compassion & Commitment
Real Care, Real Advocacy
We take the time to understand what you are facing, then build a plan that protects your rights and supports your next steps.
We Handle the Pressure For You
We take on insurer and employer pushback, manage deadlines, and keep your claim moving so you can focus on recovery and stability.
Talk to Aaron, Not a Substitute
Aaron Waxman isn't just the name on the door. He's the one who will be sitting down with you to discuss your situation and walk you through your options.
Recognized Among Canada's Top Firms
Aaron Waxman & Associates was named one of Canada's Top Personal Injury Boutique Law Firms for 2025 by Canadian Lawyer Magazine - recognition built on years of trusted, experienced advocacy.
Not sure if you have a case or where to start? Let's Chat. No Pressure, No Obligation
Frequently Asked Questions
Neurological diseases include conditions such as multiple sclerosis, Parkinson's disease, epilepsy, and other disorders affecting the brain, spinal cord, or nerves. These conditions can produce symptoms like fatigue, cognitive difficulty, tremors, seizures, or loss of motor control, and may qualify for short-term or long-term disability benefits depending on severity and impact on your ability to work.
Yes, fluctuating symptoms don't automatically disqualify a claim, though they can make your case more complex to document. Insurers sometimes point to "good days" as evidence against a claim, so it's important that your medical file reflects the full pattern of your condition over time, not just isolated appointments.
Read it carefully and act quickly. Denial letters often include appeal deadlines, and the steps you take next can affect your ability to challenge the decision. Speaking with a lawyer early can help you understand what the denial actually says and what your options are.
Many policies distinguish between being unable to perform your own occupation and being unable to perform any occupation, and that definition can change after a set period. Whether you meet the definition depends on the specific language in your policy and the medical evidence in your file.
Deadlines vary depending on your policy and the type of claim, and missing one can limit your options significantly. It's important to review your denial letter for specific timelines and speak with a lawyer as soon as possible after receiving it.
You are not required to have a lawyer, but the appeals process often involves navigating complex policy language, medical evidence, and insurer procedures. Speaking with a lawyer can help you understand your options and how to present your case.