COVID-19

COVID-19

  • From The Desk Of Aaron Waxman

    In addition to tending to the health and safety of our relatives and loved ones, the lawyers and staff at Aaron Waxman and Associates are monitoring the latest news and health recommendations about the Coronavirus (COVID-19) and taking appropriate steps to make sure that our clients’ concerns continue to move forward despite the range of challenges we all face together. 

      

    These are uncertain times as each new day brings new information and new changes to the way we live and do business. If you are wondering what will happen with your current claims, or how we might be able to help you with new matters, rest assured that everyone at the firm is working together to make sure that we can continue to advance claims and keep lines of communication open. We have made plans to keep staff working remotely, if and when required, and will continue to answer the phone when you call and respond to emails in a timely manner. 

      

    On behalf of myself and the entire staff at Aaron Waxman and Associates, I want to assure you that every effort will be made to keep your case moving with as little interruption or delay as possible.  

      

    We are exploring new ways to conduct free initial consultations and to meet with new and existing clients through video conferencing. Where in person meetings are difficult, we will provide alternative ways to review and sign documents. Working alongside our colleagues in the private sector and the government, we will all strive to innovate ways to conduct proceedings and settle files. 

      

    While we continue to work to settle your cases, we urge you to continue to stay up to date with the various health guidelines put forward by the Federal, Provincial and local governments to protect our health. I have personally seen how resilient we can be in times of trouble and am confident we can meet the current challenges facing us all. 

      

    I wish each of you good health and the very best of luck.


Learn More About COVID-19 & Your Rights

  • CAN MY CASE STILL SETTLE DURING COVID-19?

    Yes. We have been conducting private mediations and settlement conferences via videoconference and conference calling. We have been able to have all parties participate successfully and we have been settling cases during this time.

  • WHAT HAPPENS TO MY IN-PERSON APPOINTMENTS?

    Any in-person appointments have been postponed or changed to telephone/videoconference appointments until the office reopens to the public.

  • WILL I RECEIVE MY SETTLEMENT FUNDS?

    Yes. Insurance companies are sending the settlement funds as they normally would after they are provided with the signed release forms. We receive the funds by mail and process them. We will contact you when your settlement cheque is ready to discuss pick up arrangements or how we can send it to you.

  • WHAT HAPPENS IF I HAVE A PRIVATE MEDIATION OR SETTLEMENT CONFERENCE BOOKED?

    Since the declaration of emergency was declared in March, we have been successfully  conducting mediations and settlement conferences by videoconference (Zoom, Webex, Microsoft Teams) and/or conference call to avoid delays in cases. 

  • CAN I FIND OUT WHAT IS HAPPENING WITH MY CASE?

    Since the start of the pandemic, our office has not closed and Aaron has been in the office most days. Our staff and lawyers are working remotely and are connected to the office virtually. 

    We continue to operate during our regular business hours and are available to speak with our clients and can be contacted by phone and e-mail. 

  • ARE YOU ACCEPTING NEW CLIENTS?

    Yes. Though we are unable to meet in person at this time, we can meet through videoconference or by phone to discuss your case. We can arrange the signing of documents through a method that is convenient for you. We currently use DocuSign® as one way of allowing clients to sign documents and return them to us efficiently.

  • DO I HAVE TO HAVE AN IN-PERSON CONSULTATION?

    No.  You can attend an initial consultation with Aaron by phone and meet with one of our lawyers via videoconference. We will send you our intake package through Docusign, so you can sign the documents and return them to us without having to print out documents and rely on regular mail. 


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