Answer: As part of the legal process, we need to request various documents. We will fund the cost of requesting the documents. You do not have to pay for the documents. No up front fees are required from our clients. Documents we request include family doctor’s records, hospital records, specialist records, employment files, tax returns, and if applicable, WSIB, CPP Disability File and ODSP or Ontario Works files. Medical documents are required to gain an understanding of any injuries or illnesses, and how long they have affected you. In a long-term disability matter, we request income tax returns as the insurer wants to verify that you are not currently working or that you are not in receipt of payments that could be used against payments owed. We request files from WSIB, CPP Disability etc. to determine if your benefits were properly calculated.