Under the Statutory Accident Benefits Schedule (SABS), an insurance company is able to request that you attend insurer examinations.
Are insurer examinations actually allowed?
According to the regulation, yes. An insurer is allowed to request one as a means of assisting in determining if you (the insured) is or continue to be entitled to a benefit. However, an insurer is not allowed to request examinations “more often than is reasonably necessary”.
When your insurer sends you notice of an insurer examination, in addition to the type of examination, name of the assessor, date and time etc., they are required to set out the medical and any other reasons for the examination.
Before you attend an examination, you should always speak with your lawyer. The insurance company is only allowed to arrange an insurer examination if they have a valid medical reason or other reason that is not arbitrary. Your lawyer will review the correspondence from your insurer and make sure it is valid and reasonable.